The Social Casino is accessible on both Android and iOS devices on Google Chrome and Safari browsers.
If you’re having trouble loading pages or experiencing lag while playing our social casino, here are a few steps to help improve your gaming experience:
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Check Your Internet Connection:
Ensure you're connected to a stable Wi-Fi network. If Wi-Fi isn’t performing well, try switching to mobile data or a different Wi-Fi network. Slow or unstable connections can cause lag and page loading issues. -
Close Background Apps:
Other applications running in the background can consume device resources, reducing browser performance. Close any unnecessary apps to free up memory and processing power. -
Close Extra Browser Tabs:
Browsers can limit the amount of resources available, especially on mobile devices. If you have multiple tabs open, close any that aren’t needed while you’re playing. -
Clear Browser Cache and Cookies:
Cached files and cookies can sometimes interfere with page loading. Try clearing your browser’s cache and cookies to improve performance. [Click here for instructions on how to do this]. -
Ensure Your Browser Is Up to Date:
An outdated browser can cause compatibility and performance issues. Make sure you're using the latest version of your browser (e.g., Chrome, Safari). -
Device Limitations:
Players using older or less powerful devices may encounter technical limitations that affect performance. If you're experiencing slow gameplay, try restarting your device or reducing the number of apps running in the background.
If you’ve tried all of the above and are still experiencing issues, please contact our support team for further assistance.
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